Medical Disclaimer

Not emergency care. MedRx telehealth services are for non-emergency medical care only. Do not use MedRx or the MyHealthAlly app to seek help for urgent or life-threatening conditions.

Not a substitute for in-person care. Telehealth consultations have inherent limitations. Certain conditions may require in-person evaluation, physical examination, or diagnostic testing that cannot be performed via video visit. Your MedRx physician may refer you to an in-person provider when clinically appropriate.

No guarantees of outcomes. Treatment plans and outcomes vary by individual. MedRx and its clinicians do not guarantee any specific result from consultations, medications, or recommendations. Weight loss, hair regrowth, and skin improvement vary based on individual factors.

Medication risks. All medications, including GLP-1 receptor agonists (semaglutide, tirzepatide) and other prescribed treatments, carry potential risks and side effects. Your physician will discuss these with you. You are responsible for reporting any adverse reactions promptly. Do not adjust dosing without consulting your provider.

Not for diagnosis. The MedRx website, MyHealthAlly app, and associated content are for informational purposes and clinical program delivery only. They are not intended to diagnose conditions outside the scope of offered programs. Content on this site does not constitute medical advice for conditions unrelated to your enrolled program.

Jurisdiction. Services are available only to residents of California, Hawaii, or Guam. By using our services, you confirm that you meet this requirement.

Prescriptions, labs, and products are obtained by you from appropriate pharmacies, labs, or retailers. MedRx does not dispense or sell medications or products; your fees cover clinical consultation and medical oversight only.